At Dublin, we believe digital access is a fundamental right. We are fully committed to ensuring that everyone can easily use and benefit from our digital platforms across all our global assets.

In alignment with the European Accessibility Act (EAA) and the Union of Equality Strategy for the Rights of Persons with Disabilities 2021–2030, we are actively implementing a comprehensive accessibility plan that will be in place well ahead of the 2025 compliance deadline.

Building an Accessible Future—Now

Accessibility is not an afterthought. It is a core part of how we design, build, and maintain our websites, products, and services. Our global initiative is already underway to ensure our platforms meet or exceed the standards set by the EAA, including:

• Clear, navigable interfaces that support assistive technologies
• Responsive design and scalable text for various devices and user needs
• Alternative text for all meaningful images
• Keyboard navigation support and screen reader compatibility
• Inclusive content and communication practices

Setting the Standard

We’re proud to be taking action. Starting mid 2025, all newly released Dublin digital assets will meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard. This ensures our new websites, apps, and other digital tools are perceivable, operable, understandable, and robust for as many users as possible.

Our Global Rollout

In addition, we are proactively auditing and upgrading all of our existing digital touchpoints to ensure a seamless, accessible experience for everyone. This work will continue through to 2029, is being carried out in collaboration with accessibility experts and is guided by internationally recognized standards, including the Web Content Accessibility Guidelines (WCAG 2.1 AA).

Your Experience Matters

As part of our commitment, we continuously seek feedback from users and disability communities to ensure we’re meeting real-world needs. If you encounter any accessibility barriers while using our platforms, please let us know so we can address them swiftly.

Looking Ahead

Accessibility is an ongoing journey. By building inclusivity into our digital DNA today, we’re not only meeting future legal requirements—we’re creating a more equitable experience for all.

We’re proud to be taking action now, so everyone can participate fully in the digital world we’re building together.

For more about the European Accessibility Act, visit the official EAA policy page.

Provide Feedback or Lodge Complaints

If you experience any issues accessing our site or have suggestions on how we can improve, we’d love to hear from you.

Please reach out via our Contact Us form  and our team will respond promptly.

Together, we’re creating a more accessible and inclusive online experience—for everyone.